tried to get in touch with surpport

Discussion in 'Help' started by madsid1965, Apr 4, 2014.

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  1. madsid1965

    madsid1965 Forum Greenhorn

  2. Shiver

    Shiver Commander of the Forum

    The only alternate address I have for them is the standard support form which can be found here http://www.bigpoint.com/support/

    May I ask however are you getting the error after you submit your message or is then when you are clicking the link to support at the bottom of your home page?
     
  3. madsid1965

    madsid1965 Forum Greenhorn

    after i have sent it
     
  4. Nimitz

    Nimitz User

    Ahoy mate,

    Sometimes emails which are supposed to be sent via forms (such as the basic support form) do not send properly via regular email. Please try the support link which shiver has provided you. This will put you in contact via email with the same support team. Please let us know what works.
     
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