coldkeys

Still working on the 15 frostkeys? Are winterchests gonna stay on maps till we get them? Gonna make 'em regular keys? Please, a word on what's going on would be nice. I know you are all busy, but we have been told that this was taken care of a week ago, and still have not seen a resolution.
Thank you for your time.

 

Grudge, the last thing they said bud. Was not to use the code until they resolved it, and all the keys will be credited whenever that might be. The event is over, so the ice chests will be gone in 2 hours if any remain. But the black market will still be open.

Also said at the start of the event, all winter keys will turn into regular keys after the event ends.

 

Ahoy Pirates

The Frost Key packages now work as intended. We are currently booking back all keys to players who purchased them as well as for those players who gained them from the evoucher code given out yesterday containing the 15 frost keys.

Your Seafight Team

Yes, Aegis, I am inquiring as to when this will come to fruition. This was posted on the 20th and many of us have not received the keys yet. Personally, I was hoping to have the frost keys to use on the winterchests. As this is no longer an option, I wanted to be sure it is not overlooked.

 

I got a message saying 0 frost keys purchased when i tried to use the code. Now it says the code has been used. I cannot contact support for some reason as that link will not allow me to send messages? How do I fix these Issues if i cannot contact support?

 

Give it time mates, i believe you are suppose to go through support concerning the frost keys since the code did work for some of us, while others it did not.

 

I am sorry for the delay in my response, I am still awaiting confirmation on how this is progressing.

Sorry for the inconvenience.

 

Thank you

 

*GRUDGE* can I please have your user id and the server that you play on?

 

USA 2 (West Coast)
146/41837147

Thank you, Shiver, for following up on this

 

15 ordinary chest keys have been added to your account. I am sorry for the delay and apologise that the frost keys are no longer available.

 

I used the code hours before BP said not to use em.

 

I understand your position, and you are not to blame. Thank you for your help

 

You are welcome, as the op is satisfied with the outcome.

~Closed~