market wins not given

hi i bid on the armor, cutlasses and pistols in the market at 23.59 i watched the bids for the last minute refreshing just seconds before the end, i still had them, but on the hour i did not receive the winnings and they are not showing up in the auctioned items, in fact nothing is showing there, is there any chance i can be given my legitimate winnings please.

id 39/33719176
dragon0760

thanks.

 

did you refresh your screen, results used to be shown for the last few hours. not sure now don,t have a few spare billion to bid with.

 

Ahoy mate,

Upon reviewing you account, you did not win the bid. You were most likely outbid at the last minute. Unfortunately, as you didn't win, I cannot credit this to your account.

 

this same thing is happening to me i have bid on 50 cannon past couple of auctions and had the bid up untill the refresh and did not recieve it at all
ID - 39/41854049
Treeflex

 

Please do not hijack your fellow pirates thread. If you create your own thread we will be glad to help you. Thank you.

 

i have spoken to several people all off whom are sure they had the bid at the end of the auction and have not received the items, i had the bid up to about 4 seconds before it ended, how can we be sure we are just not being given them when we cannot check the auction results as its not working...

 

We have just confirmed that there is now an error with the market cove, however at this time we are unaware if items are being booked correctly or not. While this is being investigated we cannot offer any compensation.

We do apologise for the inconvenience caused.

 

i look forward to receiving my items in due course then shiv, i am not looking for compensation just what i actually won.

 

Until we get confirmation of what the issue is we can not state if you will be issued any items or not. Thank you for your patience whilst this is reviewed.

As there is nothing further at this time to add, this post will be closed.

~Closed~