Support Repair Staff 2

40/42042946
Get this back from payment support useless!

Thank you very much for your inquiry. The pack you ordered was credited to your account right after you ordered it. Please check your account for the items included in the pack.

If you didn't receive everything listed in the pack description, please check and see if you didn't order the wrong pack by mistake. If you have any further questions about your order, please use the contact form to get in touch with our technical support team.

Your ticket has been closed.

They just don't get it go they received part but not all and don't even look at screen shots or proof when sending in on not receiving stuff you buy so looks like ripped off again just like the 600,000 pearls, I ordered 2 small crystal packs comes with 1 week each repair staff look at screen shot OK. http://prntscr.com/fnnh8m
This log book post 2017-06-24 07:37:40 200 x Crystals credited to account. Reason: Payment Pack
2017-06-24 07:37:38 200 x Crystals credited to account. Reason: Payment Pack
There was no repair staff included and was right packs so glad I did not spend the 200 for 2 large packs crystals or pearls and ends noon tomorrow looks like will just miss out BP don't need our money!

 

Contact normal support, and just say that you didnt receive the Repair Staff you were supposed too, they will probably credit it to your account. The problem with Payment Support is there is no where to type your problem...

-Arky

 

Will try but they seem to always say payment issue write payment support 2 days now and got this garbage back. This is one of the many reason players quit this game lack of game support.

 

Well lets hope so because payment keeps saying I received the packs which I did but no repair staff and it seems they don't care about not getting all of advertised sales abd just keep closing ticket. Same response again: Thank you very much for your inquiry. The pack you ordered was credited to your account right after you ordered it. Please check your account for the items included in the pack.

If you didn't receive everything listed in the pack description, please check and see if you didn't order the wrong pack by mistake. If you have any further questions about your order, please use the contact form to get in touch with our technical support team. Closed

 

What did I tell you this is what I got from normal support:Just the run around game blowing people off not giving what's advertised Period!

In the case of banking inquires, please contact our Payment Support team. You can contact Payment Support via the "Support" link on the login page of your account and in the payment shop. Here you should make sure to select "Payment problem" as the "Type of inquiry".

Should you not have any access to your account, you can also use the following link to open the contact form:

https://ssl.bigpoint.net/paymentsupport/

 

You will find the repair staff upon your account at this time. This is due to expire now on 2017-07-10 09:45:46

Happy Sailing.

 

Thanks

 

As this has now been resolved this post will be closed.

~Closed~