banned ship ??

Discussion in 'Help' started by Perahu.Kertas, Aug 2, 2017.

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  1. Perahu.Kertas

    Perahu.Kertas Someday Author

    Is it true if in 1 ship has 2 players playing will get a ban ?? ... what if I work out country and my sister playing at home ??
     
  2. A-R-K-Y

    A-R-K-Y Forum Overlooker

    Yes that is bannable, as that would be account sharing. You are not allowed to share your account data with any one, and only yourself should be logging onto the account. You agreed to this when registering your account:

    You will not share your password, let anyone else access your account, or take any other action that might jeopardize the security of your account.
    This can be seen in both the Game Rules and the Bigpoint Terms of Service.

    -Arky
     
  3. Destruction

    Destruction Old Hand

    However, if you are working out of the country or will be logging in from somewhere a long way from your home, be sure to tell support first. If they see your IP address has changed to another country they may believe you are account sharing.
     
  4. Has this answered your query?
     
  5. Perahu.Kertas

    Perahu.Kertas Someday Author

    How to advise support ??
    please give me tutorial because i have 2 player in 1 ship
     
  6. Perahu, go to your home page. Scroll all the way down to the bottom. You will see the word "support" down there. Click on that word. It will open up a window in which you can type.

    Give them your name and acct. id #. Let them know the details of your situation. When you are finished, click "send".

    Ignore any error message you may receive. Your message has been sent. Please do not send multiple tickets. Allow a few days for them to get back to you.

    Has this answered your query?
     
  7. alwayskiller

    alwayskiller Forum Apprentice

    Why do i have to tell to support? I move a lot from country to country and i dont want to tell to no one what im doing with my account...If they see another person and they have *facts *now they can ban my account....Supposing things its not the same like having facts...So without facts they cant ban.
     
    Last edited: Aug 4, 2017
  8. ~BlueFox~

    ~BlueFox~ User

    Hello Pirate

    As you query has been answered I will close.

    ~Closed~
     
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