premium

come one know bp

now it's the second time you do not extend my premium.
despite the fact that it stands for auto extension ...

What happens!!!
you do not reply or confirm mail sent to you via support?
It's not serious from your side.

Your chat mods do not look at what we writes during discussions on faq from events.
but comes with standard answers.

im seriously considering stopping the game now, unfortunately, because I thought it's a nice social game

bøgholm83

 

I am sorry to hear that you are considering leaving. Have you sent a ticket in to payment support? If you have not then please provide us with your player ID#. Thank you.

Tex

 

today i have send mail to support by

game probs.

payment prob.


for over 8 weeks ago the team should invest. my ship because i could not tag other players or npc.
yeah i know the aktion for it, i have played the game for 9 years know, but somehow out of the sky, it not possibel for me any longer.7
2 times i write back to the support by there one tread. but no answer still.
i never hear anything.

my id is 74/11605379

 

Seeing as you have sent a ticket in concerning this issue they will be the ones to resolve it. I know that's not what you want to hear but once they have a ticket they will resolve it. Please only send in one ticket per issue because multiple tickets slow the process. Again sorry for any inconvenience.

Tex

 

yaeh they maybe got the ticket, but i've still haven't got the comfirm mail from bp. that they got the mail.

im not getting any answer from the danish/norwegian team.

 

Ahoy,

Having spoken to Support, they have received your Ticket, you shall just have to remain patient for a response.

As the user has contacted Support and there is no further help we are allowed to provide on the forum, this thread shall now be closed.

Happy Sailing!

~Closed~