Event chests

Discussion in 'Help' started by riverhawk, Dec 6, 2018.

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  1. riverhawk

    riverhawk Junior Expert

    I have 3 event keys, yet I can't open the event chests to complete my quest (Winter Whine). What gives?
     
    riverhawk, Dec 6, 2018
    #1
  2. TEX~BULL

    TEX~BULL User

    you are sure they are event chest keys? They look like this in your depot:
    event key.png

    Tex
     
    TEX~BULL, Dec 6, 2018
    #2
  3. riverhawk

    riverhawk Junior Expert

    yes
     
    riverhawk, Dec 7, 2018
    #3
  4. Swift

    Swift Community Team Team Seafight

    Ahoy,

    We will require your Server and User ID to look into this for you.

    Swift
     
    Swift, Dec 7, 2018
    #4
  5. riverhawk

    riverhawk Junior Expert

    I am on the USA 1 (East Coast) server, and my user id is 40/41568260.
     
    riverhawk, Dec 8, 2018
    #5
  6. Swift

    Swift Community Team Team Seafight

    Ahoy,

    Having reviewed your account, this appears to be working as designed, I successfully opened one Event Chest as shown:
    2018-12-08 05:38:55 You received 5 x Pumpkin Power.
    2018-12-08 05:38:55 You received 1 x Gingerbread.
    2018-12-08 05:38:55 You opened a locked chest.
    2018-12-08 05:38:55 1xEvent key was/were removed. Reason: Chest opened.    ​

    Please ensure you are attempting to open the correct type of chest:

    chest.png ​

    You may also notice we used one Light of Tortuga while on the account, this has been replaced so that you have the same amount as you did prior.

    Swift
     
    Swift, Dec 8, 2018
    #6
  7. Bawdyn

    Bawdyn Forum General

    @Swift FYI, in your response above, the image of the chest type is not displaying.
     
    Bawdyn, Dec 8, 2018
    #7
  8. Swift

    Swift Community Team Team Seafight

    Ahoy,

    Thank you     Bawdyn, it should now be corrected. I should really learn how to upload images correctly the first time :oops:.

    Swift
     
    Swift, Dec 8, 2018
    #8
  9. Swift

    Swift Community Team Team Seafight

    Ahoy,

    As there has been no further response, this thread shall now be closed.

    Happy Sailing!

    ~Closed~
     
    Swift, Dec 14, 2018
    #9
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