55lber was not delivered

Discussion in 'Help' started by FlynteLocke, Nov 12, 2014.

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  1. FlynteLocke

    FlynteLocke Advanced

    I got a 55lber from shipwrecks announced in-game screen and recorded in logbook,
    2014-11-12 12:23:56
    You received 1 x 55-Pounder.
    ID #:146/41866087
    ELP 4,916,910
    Alas it has not made it to the storage trove!! Eek!
    Amazingly, I got a 50lber right after and it did appear in storage trove.
    I did try to go through diff menus and reboot acct but no change. I anxiously await your attention. : D

    Have a great day.
    FlynteLocke
    USA2 (west coast)
     
  2. Seren

    Seren Team Leader Team Seafight

    This is because when the cannons were adjusted you were in a negative figure for 55lbers. You are now showing -8 cannons, you need to gain another 8 55lbs cannons before you will see any added to your account.

    If you wish to dispute this please contact our Customer Care Team.

    ~Closed~
     
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