Support Accidental Unspyables

Before we begin please note the Blue Tab. It seems that quite a few Boo Guild players, as Swift would say, have "accidently" adopted unspyable names. Here are the first 2 tonight. Edit

Please do not post other player's names in the forum. Contact support if that is your wish.

 

Here you go another one and what's with this not posting players names? Edit. They are all over the place. Is that some kind of made up rule? And why is it?

You have been asked to not post players names in the forum when you are making accusations that they are doing something wrong and instead you may contact support directly with that information. Because you are making an accusation of wrong doing we remove the names .

 

To quote Swift from the previous time you posted on this subject:


We are aware of the current issues of not being able to spy some usernames. This is caused by the username containing characters which are no longer allowed in usernames. This is not the fault of any player, this is due to a change Bigpoint made on the 27th of April as mentioned in the Patchday Notes 2018:
Seren said: ↑

CHANGE: Together with the new player profile, for the change of the username it’s allowed to use UTF-8 characters only.​

As the name change rules are being updated and new criterias being brought in at this time the names will be acceptable. However it is very likely that in the future this will be automatically resolved.

It is not the fault of the user, that is to say, that they are not taking advantage of a glitch to gain an advantage. This is because they had this name before the Seafight Team made this change, it is not their fault that they cannot be spied but rather ours. It is no longer possible for a user to change their username to a name which cannot be spied.

We have only got to the first step of resolving all issues with name changes and until that has been completed we will have to have patience with the system as it is, further steps will follow. For now, you can spy the user using their User ID.

Swift

As he stated the criteria is being updated. AT this time we can not assist in this matter on the forum. Feel free to contact support through direct email in the future. As this issue has been addressed before and the player directed to support I will close.

~Closed~