Account banned

Discussion in 'Help' started by Bootstrap, Jan 4, 2018.

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  1. Bootstrap

    Bootstrap Forum Greenhorn

    my account got banned by support. cuz i told them that they are bad..
    and SF/BP do not helping me either

    Hello,

    Unfortunately we are unable to process your inquiry because you have not contacted the responsible Support team. In order to help you, we'd like to ask you to contact the Support team responsible for your language area.

    Sincerely

    BIGPOINT GmbH
    Drehbahn 47-48
    20354 Hamburg | Germany
    Managing Director: Brian Morrisroe
    Register: HRB-Hamburg 94148

    In Compliance with section 37 of the German Consumer Dispute Act (Verbraucherstreitbeilegungsgesetz, VSBG), we inform as follows: Bigpoint GmbH is not obliged to participate in the alternative dispute resolution, nor does Bigpoint GmbH voluntarily take part in it.

    The responsible body for the alternative dispute resolution is:

    is the answer i got..

    since my account is banned. i can not write support either..

    any one..???
     
    Bootstrap, Jan 4, 2018
    #1
  2. Seren

    Seren Team Leader Team Seafight

    Hello Bootstrap,

    You will need to again contact the EN support team, and ask for them to give you the link to your correct support team. This you can use without having access to your account.

    Regards

    Seren (GTL)

    ~Closed~
     
    Seren, Jan 4, 2018
    #2
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