Account deletion

þHĂÑTιήλтоя · Nov 3, 2014

Just a quick question how long do you have to be inactive before your account is permanently deleted?

*rise* · Nov 3, 2014

Ahoy

I quote the terms and conditions:

8.3 Just grounds for termination

8.3.1 The parties may also terminate the contractual agreement for important reasons at any time without prejudice to the above regulations.

8.3.2 In the event that Bigpoint is responsible for a premature termination of the contractual agreement for important reasons, the User will receive a pro-rata refund for any payments made by them, if applicable, (especially for Premium Features) which apply to the period after the termination becomes effective. All other claims of the User are considered invalid unless otherwise specified in these Terms & Conditions.
Bigpoint has the right to terminate the contractual agreement especially for, but not limited to, the following reasons:

The User is late in paying fees of at least EUR 5.00 and has not paid despite having received two reminders.

The User knowingly violates any law or the rules of the Games and Services, and does not discontinue his/her actions despite having received a warning. A warning is not required in case of a severe offense where it would be unreasonable to expect Bigpoint to remain bound by the contract.

The User has not used their Account for a period of four weeks despite having received a reminder.

Cases in which it would be unreasonable to expect Bigpoint to remain bound by the contract generally include the following:

The User violates criminal law.

The User violates the prohibition of multi-accounts which may be stipulated in the respective Game’s rules (see Sec. 1.2 above).

The User violates the prohibition of pushing (see Sec. 1.2 above).

The User violates the prohibition of non-authorized scripts (see Sec. 1.2 above).

The User violates the prohibition of exploiting programming errors (bugs) (see sec. 1.2)

The User deliberately provides false information upon registration 2, User application form) or while completing payment of Premium Features (see Sec. 7.1).

In the event that Bigpoint correctly terminates the contractual agreement for important reasons, Bigpoint is entitled to charge the amount of 75% percent of all fees which the User would have had to pay for the rest of the term had the User terminated the contract of their own volition within the set time limit as governed by the contractual agreement. The User’s right to prove that no damage occurred or that a substantially lower level of damage was caused due to the termination remains unaffected.
Click to expand...

As you can see, if you do not log in for 4 weeks, bigpoint have the right to delete your account.

Has this answered your question?

þHĂÑTιήλтоя · Nov 3, 2014

yes thank you, to be honest i havent read through the entire toc... probably should read more detail into that one day ty

Seren · Nov 3, 2014

As Answered this post will be closed.

~Closed~

Account deletion

þHĂÑTιήλтоя Someday Author

rise Forum Overlooker

þHĂÑTιήλтоя Someday Author

Seren Team Leader Team Seafight

Account deletion

þHĂÑTιήλтоя Someday Author

*rise* Forum Overlooker

þHĂÑTιήλтоя Someday Author

Seren Team Leader Team Seafight

rise Forum Overlooker