Black-market issue

Discussion in 'Help' started by ๖ۣۜĶİŁŁĖŖ™, Aug 3, 2018.

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  1. ๖ۣۜĶİŁŁĖŖ™

    ๖ۣۜĶİŁŁĖŖ™ Forum Greenhorn

    I have been bought 2 times 250 event keys on Black-market, but I only received 1 time.

    I spent pearls, but I didn't receive the items.

    Could you help me in this case?
     
    ๖ۣۜĶİŁŁĖŖ™, Aug 3, 2018
    #1
  2. ๖ۣۜĶİŁŁĖŖ™

    ๖ۣۜĶİŁŁĖŖ™ Forum Greenhorn

    I've been tried to report in Support, but a dialog box shows " An error occurred. Please try again later."
     
    ๖ۣۜĶİŁŁĖŖ™, Aug 3, 2018
    #2
  3. bodean

    bodean Forum Pro

    that dialog box always appears when trying to contact support, m8. it's a known issue when sending tickets to support and the team will tell you to wait for a response and don't send more tickets to support as it will delay your response. that's what i've been told. hope that helps and good luck.
     
    bodean, Aug 3, 2018
    #3
  4. Swift

    Swift Community Team Team Seafight

    Ahoy,

    As your fellow pirate has stated, although you have received that error message, your ticket is still being delivered.

    We here on the forum are unable to assist you once you have contacted Support, so you shall have to continue to work with our Support Team.

    This thread shall now be closed as the user contacted Support.

    ~Closed~
     
    Swift, Aug 3, 2018
    #4
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