Booty Bag payment issue

Discussion in 'Help' started by N.T.Z[SKY], Sep 19, 2018.

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  1. N.T.Z[SKY]

    N.T.Z[SKY] Forum Apprentice

    I contacted the support as a moderator told me but they only do 1 thing say that i already got the item and insta close the ticket without let me talk or explain what is really going on this is what they say
    "Thank you very much for your inquiry. The item you ordered was credited to your account right after you ordered it. Please check your account.
    Should your account not have been credited with the item, please contact our technical support team. They can let you know exactly how to verify whether you got the item or not."
    i did as they said on the second line and the same support told me to go bk to them that's the 7th time i do this my issue is that i tried buying a outdated pack the booty bag with 15 bags and appeared green as done and then a error message saying that pack was unavaliabe but the game still proceeded to take the cash and buy the pet booty bags and im 100000000% sure cuz i had it open since yesterday that i got the right one i even checked the name give me the cash back our change the booty bag if u check my ship inventory i havent open any of the pets one cuz i dnt want that
     
    N.T.Z[SKY], Sep 19, 2018
    #1
  2. Swift

    Swift Community Team Team Seafight

    Ahoy,

    You will need to continue to work with our Support teams, there is quite honestly no assistance we can provide in a matter like this here on the forum.

    As the user has been redirected to Support, this thread shall now be closed.

    ~Closed~
     
    Swift, Sep 19, 2018
    #2
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