cancel account

Discussion in 'Help' started by 8luckyjack8, Mar 21, 2015.

Dear forum reader,

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  1. 8luckyjack8

    8luckyjack8 Old Hand

    How do I (step by step) cancel my account?
     
  2. Shiver

    Shiver Commander of the Forum

    Hi

    You can only delete your account if you have logged on via Bigpoint.com.

    To delete this follow the steps below.

    How do I delete the Game Account within Bigpoint?
    1.) Log into www.Bigpoint.com
    2.) Go to “My Bigpoint”-->”My Games”-->”Edit my Games”
    3.) A Page will open where you can see each Game Account connected to your Bigpoint Account and by clicking on it a Popup will be opening and asking you if you want to cancel the game.
    4.) Press “Cancel game” and it is done.


    If you have registered in another way, there is no way to delete the account other than to stop accessing it. It will eventually be deleted by the system.

    Has this answered your query?
     
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