Cannot logon with firefox

Discussion in 'Help' started by micmort., Nov 15, 2021.

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  1. micmort.

    micmort. Forum Greenhorn

    Hi.

    Since last afternoon i have not been able to logon to the seachart when using firefox.
    I recieve this message:

    "Your browser does not support any of the required graphics API for this content."


    What to do?

    Edit: 2 bonus isues:
    1: When playing on the chrome browser, the has an insane lag.
    2: Why is it not possible to have 2 accounts playing on the client at the same time?
     
  2. Carnage~Queen

    Carnage~Queen Padavan

    I have similar problem, I can log into Front Page and the game but 'The Forum' is only possible now after 1hr of repetitive trying. Nuthin to do for me about logging in with 2 accounts.
    For some reason when the SF system is transferring to Firefox Firefox while trying to access is attempting to open up mutiple pages which are a pain to cancel off/out!
     
  3. Rymar

    Rymar Board Administrator Team Seafight

    Hello,

    please update your firefox to the latest version - that should resolve your issue.

    Rymar
     
  4. micmort.

    micmort. Forum Greenhorn

    When trying to update i am told, that i have the newest version.

    I have:
    Version 94.0.1 (64-bit)
     
  5. Nimitz

    Nimitz User

    Ahoy mate,

    Can you check your settings to see if WebGL is enabled? Firefox can cause some issues with WebGL.

    Type about:config in to your browser, and then search for webgl.disabled.
     
  6. micmort.

    micmort. Forum Greenhorn

    If i am doing it right, it shows "false". I can change this to "true".
     
  7. Nimitz

    Nimitz User

    Ahoy mate,

    Set this to true and see if that helps.
     
  8. micmort.

    micmort. Forum Greenhorn

    Unfortunately not. Now i am getting this message:

    Your browser does not support WebGL.
    Please contact us via the Seafight Forums and we will help you.
    Meanwhile we are working hard to improve the quality and experience of the game
     
  9. Nimitz

    Nimitz User

    Ahoy mate,

    I have confirmed that I can run the game on Firefox 94.0.1 without issue. Revert the webGL.disabled back to false. After that go to about:support in your browser, and under graphics what does it show?
     
  10. micmort.

    micmort. Forum Greenhorn

    Boolsk value

    But i think that is because there doesnt seem to be any thing called "graphics"
     
    Last edited: Nov 15, 2021
  11. Nimitz

    Nimitz User

    There should be a section with the heading "Graphics" that will give information on what your graphics card is and what it supports

    Have you tried to install the Unity Client?
     
  12. micmort.

    micmort. Forum Greenhorn

    I have the client installed, but i am sailing with 2 ships and the client can only do one.

    But i have solved the problem. My Graphic card had and error and was shutted down, so i deactived it and activated it afterwards. That solved the problem.

    Thanks for all your help.
     
  13. Nimitz

    Nimitz User

    Glad you were able to figure it out! As the issue has been resolved, I will now close this thread.

    ~Closed~
     
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