Client - white screen

Discussion in 'Help' started by minesleeper, Apr 26, 2023.

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  1. minesleeper

    minesleeper Active Author

  2. Rymar

    Rymar Board Administrator Team Seafight

    Ahoy minesleeper!

    Please shut down your game client completely and reopen it again.

    If your client display 'Updating...' do not login and wait till the update is finished.

    Rymar
     
  3. lude1962

    lude1962 Forum Duke

    shut down client, restart pc, uninstall , trying to reinstall still the same problem
    white screen with bottom left corner
    2.14 https://www.seafight.com
     
    Last edited: Apr 26, 2023
  4. Rymar

    Rymar Board Administrator Team Seafight

    Please, one more time, follow this short instruction:

    1. Delete the game client from your PC (including the installation one)
    2. Download the new client from this link ->
    https://seafight-14-client.bpsecure.com/launcher/SeafightInstaller2.1.4.exe
    3. Install the client
    4. Open it and give it a moment to update
    5. Try to access your sea chart (once Updating... is gone)

    Hope this time it will work.

    Rymar
     
  5. lude1962

    lude1962 Forum Duke

    still no go, same error
    have now rebooted router same prob
    browser cant access www.seafight.com but int13.seafight.com is ok
     
  6. lude1962

    lude1962 Forum Duke

    No fixes worked, cant access www.seafight.com
    It appears there may be an ISP routing problem (sky uk).
     
  7. pwaalios

    pwaalios Advanced

    If you want to confirm ISP issue try opening command prompt window (click on start menu and type cmd). Then enter ping www.seafight.com - if pings will go through then there is connectivity - if not its definitelly network issue.
     
  8. pwaalios

    pwaalios Advanced

    One more idea - try ping 8.209.84.64 (its IP address of www.seafight.com) if pings cannot reach www.seafight.com but can reach ip address then it's DNS issue - simply change dns addresses to 8.8.8.8 and 8.8.4.4 (both google dns servers) and it should sort it out.
     
  9. minesleeper

    minesleeper Active Author

    dns resolves correctly, others also report connecting ring servers, alexa problems etc.
    Also cant access int1 , int14. Sky BB help didn't even understand what IP routing is, 'the routers connected so it must be working'.
     
  10. lude1962

    lude1962 Forum Duke

    Sky have fixed the issue, please close.
     
  11. Shelby1

    Shelby1 Board Administrator Team Seafight

    As requested by the OP we shall now close.

    ~Closed~

    Shelby
     
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