Support Firefox Seachart Issue

Discussion in 'Help' started by Swift, Jun 14, 2019.

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  1. Swift

    Swift Community Team Team Seafight

    Ahoy Pirates,

    It seems there is some issues with Firefox 67.0.2 in connection with some of the Add-ons, and you may just see a blank screen when attempting to open the Seachart.

    Firstly please ensure that you have Flash installed and it is enabled, a guide how to enable Flash in Firefox can be found at the following link:     https://support.mozilla.org/en-US/kb/why-do-i-have-click-activate-plugins

    Should that not solve the issue, please try to start Firefox in Safe Mode, as when tested this has fixed the issue until it is corrected by Mozilla.

    1. Type the following into the URL:     about:support

    Screenshot_7.png ​

    2. Click the "    Restart with Add-ons Disabled" button.

    Screenshot_4.png ​

    3. On the pop-up press "    Restart".

    Screenshot_5.png ​

    4. On the second pop-up press "    Start in Safe Mode"

    Screenshot_6.png ​

    Swift
     
    Swift, Jun 14, 2019
    #1
    krios1993 likes this.
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