Gems Problem

Discussion in 'Help' started by ☆Lucaaas☆, Nov 1, 2021.

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  1. ☆Lucaaas☆

    ☆Lucaaas☆ Forum Apprentice

    Hello,

    I can't exchange ship gems from safe harbor.
    and the design graphics are not visible in the client
    when will this problem be fixed?
     
  2. Nimitz

    Nimitz User

    Ahoy mate, sometimes there are visual glitches but the gems are removed and added as indented. Have you tried logging out and back in to check the gems are added/removed as you have intended?
     
  3. ☆Lucaaas☆

    ☆Lucaaas☆ Forum Apprentice

    Hello,

    My earnings from my account pearls have been withdrawn 2 times.
    I sent a ticket to the support team but got no response.
    Twice the pearls I earned unfairly were withdrawn.
    and my pearl - gained value.
    please help me
    There is injustice

    @Nimitz @Rymar
     
  4. Nimitz

    Nimitz User

    Ahoy mate,

    As you have reached out to support, you will need to continue to work with them. As this issue will be resolved with support, I will close this thread.

    ~Closed~
     
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