Help!!!

Discussion in 'Help' started by -~Ser[XH]io~-, Mar 17, 2018.

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  1. -~Ser[XH]io~-

    -~Ser[XH]io~- Forum Greenhorn

    Hello support i need really your help, i am live in France but i cannot buy any item with real money with NEOSURF can you help me, can you change my flag in France flag because i have Albanian flag and this is problem maybe i wait for you asnwer...
     
    -~Ser[XH]io~-, Mar 17, 2018
    #1
  2. ManOverboard

    ManOverboard User

    From Seren earlier this week https://board-en.seafight.com/threads/asking-for-a-friend.172104/:

    There will be several personal information that would be required before your payment flag is changed.

    However this can only be dealt with by members of the support team, so please contact them with your request.

    Has this answered your query?    ​
     
    ManOverboard, Mar 17, 2018
    #2
  3. -~Ser[XH]io~-

    -~Ser[XH]io~- Forum Greenhorn

    Yes but i have this problem when i send message to support, "
    System message
    An error occurred. Please try again later.
    "
     
    -~Ser[XH]io~-, Mar 17, 2018
    #3
  4. ManOverboard

    ManOverboard User

    This is a known issue. Support has received your ticket. Please do not send any additional tickets, as this will slow the process down. We ask that you be patient in the matter, and allow the Team 2 - 3 days to process your ticket. We apologize for the inconvenience that this has caused.

    ~Closed~    ​
     
    ManOverboard, Mar 17, 2018
    #4
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