in game shop payment problem

Discussion in 'Help' started by ~turnip~, May 12, 2021.

Dear forum reader,

if you’d like to actively participate on the forum by joining discussions or starting your own threads or topics, please log into the game first. If you do not have a game account, you will need to register for one. We look forward to your next visit! CLICK HERE
Thread Status:
Not open for further replies.
  1. ~turnip~

    ~turnip~ Forum Duke

    I am suprised you guys have not fixed this yet. whenever I buy a package in there it will not buy other packages for me, when I click the buy now it will close the window and not proceed with the transaction.

    I then have to delete my payment information then do the transaction while typing in the details again. but now when I go to delete my payment details from the card information tab, it takes me to the subscription page, I cancel out my details but it still doesn't register on the system.

    This means that I can't buy any packs in the shop because it won't register the transaction properly. it's a known issue for a long long time now, please sort it out
     
    ~turnip~, May 12, 2021
    #1
  2. Swift

    Swift Community Team Team Seafight

    Ahoy,

    Could you please send any issue regarding payment to Support, we are unable to assist with such queries on the forum.

    As you have been redirected to Support, I'll close this thread.

    Happy sailing!

    ~Closed~
     
    Swift, May 14, 2021
    #2
Thread Status:
Not open for further replies.