Logging in issues

Discussion in 'Help' started by MiniMeanie, Jul 19, 2020.

Dear forum reader,

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  1. MiniMeanie

    MiniMeanie Padavan

    Is there no one looking into the logging in issues? I've seen other players posting which is why I didn't there is yet to be a response that it's even being looked at.
     
    MiniMeanie, Jul 19, 2020
    #1
  2. Rymar

    Rymar Board Administrator Team Seafight

    Hello,

    this issue has been forwarded.

    Rymar
     
    Rymar, Jul 20, 2020
    #2
  3. MiniMeanie

    MiniMeanie Padavan

    I appreciate that this has been forwarded, however 12 hours later there appears to be no update. I have the season to finish, however with being unable to log on I cannot complete the required tasks.

    Is there any news on this issue being resolved? I use the client, however I have also tried the browser to no avail.
     
    MiniMeanie, Jul 20, 2020
    #3
  4. Partyfoot

    Partyfoot Forum Apprentice

    still not working on either. tested many servers all servers works perfectly global eu 7 dont work at all.
     
    Last edited: Jul 20, 2020
    Partyfoot, Jul 20, 2020
    #4
    MiniMeanie likes this.
  5. Partyfoot

    Partyfoot Forum Apprentice

    and 1 thing we cant do season but we also missing 2 days of loggin in the event for season coins as well... to say its been forwared and no updates about its just not enough compared too the money we spend...
     
    Partyfoot, Jul 20, 2020
    #5
    MiniMeanie likes this.
  6. lostsoulofthesea

    lostsoulofthesea Someday Author

    same here global eu 7
     
    lostsoulofthesea, Jul 21, 2020
    #6
  7. hudsonbay

    hudsonbay Forum Apprentice

    its also a castle days and that ends pretty quick i was able to upgrade my one boat but trying for two hours now to get on water to upgrade my other boat and stuck at 46 ..Yes log off shut down cleared cathe and cookies and history
     
    hudsonbay, Jul 21, 2020
    #7
  8. ~turnip~

    ~turnip~ Forum Duke

    to provide an update on this:

    Bigpoint are aware of the issue and are working around the clock to fix it. There was a sync today and although the update was not given in the patch notes, the spanish forum confirmed that the sync today was to try and resolve the issue. Unfortunately, the fix seemed to be unsuccessful as the game completely crashed on a bad gateway error code.

    They are working on resolving this, and I'm sure that when they manage to fix it they will send out the relevant update in patch notes.
     
    ~turnip~, Jul 21, 2020
    #8
  9. Rymar

    Rymar Board Administrator Team Seafight

    Hello,

    this issue should now be fixed, can you confirm?

    Rymar
     
    Rymar, Jul 21, 2020
    #9
    ~turnip~ likes this.
  10. MiniMeanie

    MiniMeanie Padavan

    It appears to be a little quicker logging in now, but I will reserve judgement for a few days.

    ~turnip~ Thanks for posting
     
    MiniMeanie, Jul 21, 2020
    #10
    ~turnip~ likes this.
  11. ·єviłωαყѕ·

    ·єviłωαყѕ· Forum Commissioner

    Seemsd strange but mant can not play the game for days but I finally was able to get onto seachart and thought I check some ranks and apears for many 24/7 players tyhe issue that ligit players have had it did not have any effect on them. But Bp don't look at them ever!
     
    ·єviłωαყѕ·, Jul 22, 2020
    #11
  12. Rymar

    Rymar Board Administrator Team Seafight

    As there is no further response we will assume that this issue has been resolved.

    This thread will be now closed.

    Rymar

    ~Closed~
     
    Rymar, Jul 25, 2020
    #12
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