Losing gems on the event skin the Bat

Discussion in 'Help' started by SeemoreB, Oct 17, 2014.

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  1. SeemoreB

    SeemoreB Forum Apprentice

    Hi ,
    I have been using the new event skin The Bat and after setting up the gems on it i've noticed i have a weak defense and so i have gone back to the safe haven and noticed i have lost the damage prevention gem from my ship This has happened 3 times now.

    So far i have lost:
    1x 14% damage prevention
    2x 13% damage prevention

    Please check this :
    This has happened 3 times now
    User ID:39/41838524
    Playing on GB1
     
    SeemoreB, Oct 17, 2014
    #1
  2. ~turnip~

    ~turnip~ Forum Duke

    be careful that when you dragged the gems to the ship you wanted that you dragged the previous gem from the slot first, otherwise you lose gems
     
    ~turnip~, Oct 17, 2014
    #2
  3. SeemoreB

    SeemoreB Forum Apprentice

    in this case the slot was empty already every time and the gems are not in my inventory anymore
     
    SeemoreB, Oct 17, 2014
    #3
  4. ~turnip~

    ~turnip~ Forum Duke

    did you try to upgrade the gems?
     
    ~turnip~, Oct 17, 2014
    #4
  5. SeemoreB

    SeemoreB Forum Apprentice

    no mate, as stated i only moved the gem to an empty slot on my new ship , then after 20 minutes or so went back to the safe haven and checked the ship and the gem was gone all 3 times so now i'm using an old skin and the gem is still there. Sad thing is its only a 11% gem one as i lost 3 good ones
     
    SeemoreB, Oct 17, 2014
    #5
  6. ~turnip~

    ~turnip~ Forum Duke

    hmm which design?
     
    ~turnip~, Oct 17, 2014
    #6
  7. SeemoreB

    SeemoreB Forum Apprentice

    As above the design is The Bat
     
    SeemoreB, Oct 17, 2014
    #7
  8. ~turnip~

    ~turnip~ Forum Duke

    I guess there very well could be a problem with it, I only have the snake so wouldn't know as far but tried my best to help. sorry it wasn't much use. :)
     
    ~turnip~, Oct 17, 2014
    #8
  9. Nimitz

    Nimitz User

    Ahoy mate,

    This is only the Bat skin you are having an issue with?
     
    Nimitz, Oct 17, 2014
    #9
  10. SeemoreB

    SeemoreB Forum Apprentice

    Hi Nimitz, yes correct i haven't tried any of the other event skins yet.
     
    SeemoreB, Oct 17, 2014
    #10
  11. Nimitz

    Nimitz User

    Okay mate, we are having issues with this it seems. Im going to have to forward you to support. They will be able to help you more with this.
     
    Nimitz, Oct 17, 2014
    #11
  12. SeemoreB

    SeemoreB Forum Apprentice

    so best option for me is to write to support?
     
    SeemoreB, Oct 18, 2014
    #12
  13. Nimitz

    Nimitz User

    Yes it will be mate. They will be able to assist you further than we able to on the forum.
     
    Nimitz, Oct 18, 2014
    #13
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