Map Rewars

Discussion in 'Help' started by TheReelDeal, Feb 6, 2014.

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  1. TheReelDeal

    TheReelDeal Padavan

    I just finished a bonus map level.
    The rewards shown on my log book are

    But the rewards are not showing up on my account.

    Please credit my account for the rewards earned.

    TheReelDeal
    [​IMG]
    [​IMG]
    User ID:146/3503021


    14-02-06 04:56:33You received 488 x Black gunpowder.
    2014-02-06 04:56:33You received 244 x Agwe's plates of armor.
    2014-02-06 04:56:33You received 244136 gold.244'136 Gold
    2014-02-06 04:56:33You received 2790 pearls.2'790 Pearls
    2014-02-06 04:56:33You received 41852 Elite point(s).
    2014-02-06 04:56:33You received 55802 EP (experience points).
    2014-02-06 04:56:33You received 17 x Level 5 harpoons.
    2014-02-06 04:56:31You sank an NPC on the 27 attack wave!
     
    TheReelDeal, Feb 6, 2014
    #1
  2. Shiver

    Shiver Commander of the Forum

    Please clear you cookies and cache and check again it sometimes takes a few minutes to update on your account, but as it's showing in your log book you will receive it.
     
    Shiver, Feb 6, 2014
    #2
  3. TheReelDeal

    TheReelDeal Padavan

    The rewards have not been credited. Is there anything you can do?
     
    TheReelDeal, Feb 7, 2014
    #3
  4. Shiver

    Shiver Commander of the Forum

    Can you please check your user id, the id you have given is showing and account on one of the European servers.
     
    Shiver, Feb 7, 2014
    #4
  5. TheReelDeal

    TheReelDeal Padavan

    146/35030218
    copied from my profile page
    I play on USA West
     
    TheReelDeal, Feb 8, 2014
    #5
  6. Shiver

    Shiver Commander of the Forum

    As these items are showing on your log book and also on my system. The information I have is that these have been awarded. If you wish to disagree with my findings please contact the support team.
     
    Shiver, Feb 8, 2014
    #6
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