Market cove

Discussion in 'Help' started by ≈ÜńđěŗŦąĸėŕ≈, Jan 6, 2015.

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  1. ≈ÜńđěŗŦąĸėŕ≈

    ≈ÜńđěŗŦąĸėŕ≈ Forum Greenhorn

    2015-01-06 00:01:02
    You submitted the highest bid and have won 10 Crystals. You can now use your winnings. never got them. Whats up??? Can someone fix plez?


    ≈ÜńđěŗŦąĸėŕ≈

    User ID:146/12204778
    Pirate since:2008-10-24
     
  2. Nimitz

    Nimitz User

    Ahoy mate,

    From our side all is showing normal and that the rewards were issued. Are you 100% sure the items have not appeared on your account?
     
  3. ≈ÜńđěŗŦąĸėŕ≈

    ≈ÜńđěŗŦąĸėŕ≈ Forum Greenhorn

    yes 1000%sure they are not there i had 5 crystals before the hr was up. Was looking to upgrade 2 cannons and needed 20 crystals. Seen that i won the 10 in the logbook so that would leave me 5 crystals to buy with pearls. I dont see them on the top of the back page so i gave it some time to show up and it has never showed up.
    I ended up buying 15 crystals with pearls.
    I am out pearls for buying crystals that should have been there.

    2015-01-06 01:05:48messages_logbook_Purchase:Currency -4'389 Pearls
     
  4. Seren

    Seren Team Leader Team Seafight

    Unfortunately at this time your data shows that these crystals were issued to your account.

    If you wish to dispute this please contact our Customer Care Team.

    ~Closed~
     
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