missing ship

Discussion in 'Help' started by davidg60120, Jan 1, 2014.

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  1. davidg60120

    davidg60120 Forum Greenhorn

    my ship and skins are gone along with my decks can someone let me know why
     
    davidg60120, Jan 1, 2014
    #1
  2. Shiver

    Shiver Commander of the Forum

    Please provide a user id and server that you play on. May I also check that you have logged into the correct server as logging in the incorrect one will show you as a brand new account.
     
    Shiver, Jan 1, 2014
    #2
  3. davidg60120

    davidg60120 Forum Greenhorn

    davidg60120
    User ID:
    40/16840976
    USA East have been playing for a few years
     
    davidg60120, Jan 2, 2014
    #3
  4. davidg60120

    davidg60120 Forum Greenhorn

    my skins are still there but my ship is the default and my decks are gone
     
    davidg60120, Jan 2, 2014
    #4
  5. Shiver

    Shiver Commander of the Forum

    I have discussed this with someone higher on the team, they have advised that you contact the customer care team with regards to this issue.

    Sorry for any inconvenience caused.
     
    Shiver, Jan 2, 2014
    #5
  6. davidg60120

    davidg60120 Forum Greenhorn

    thank you
     
    davidg60120, Jan 3, 2014
    #6
  7. Shiver

    Shiver Commander of the Forum

    You are welcome

    ~Closed~
     
    Shiver, Jan 3, 2014
    #7
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