My Premium Doe!

Discussion in 'Help' started by .BӨƧƧ~ΛDΛM., Nov 15, 2014.

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  1. .BӨƧƧ~ΛDΛM.

    .BӨƧƧ~ΛDΛM. Someday Author

    I demand my other 30 days of premium!

    40/19443425 , USA East , Elite level: 27 408'984'830 / 9'223'372'036'854'775'808


    2014-11-15 13:28:541 x Premium Benefits (1 month) credited to account. Reason: Beute aus Truhen
    2014-11-15 13:28:53Premium purchased
    2014-11-15 13:28:52You opened a locked chest.
    2014-11-15 13:28:52You received 2 x Golden food defensive pack.
     
    .BӨƧƧ~ΛDΛM., Nov 15, 2014
    #1
  2. Shiver

    Shiver Commander of the Forum

    Which other 30 days? You opened a chest and were given 30 days.
     
    Shiver, Nov 15, 2014
    #2
  3. .BӨƧƧ~ΛDΛM.

    .BӨƧƧ~ΛDΛM. Someday Author

    You get two months of premium when you open a chest with the Spectre gem, I got the 2 pet foods but only 1 month of premium, this needs correcting.
     
    .BӨƧƧ~ΛDΛM., Nov 15, 2014
    #3
  4. Shiver

    Shiver Commander of the Forum

    We have been informed that premium is only offered for 30 days. There has been an issue with this being added twice to players accounts and when it was removed by the system we were getting complaints. We have been informed that this issue is now resolved, and the 30 days credited is the correct amount.
     
    Shiver, Nov 15, 2014
    #4
  5. .BӨƧƧ~ΛDΛM.

    .BӨƧƧ~ΛDΛM. Someday Author

    Lies, cruel painful lies, that issue has been present for years because it wasn't an issue, I demand my premium and still compensation for server issues and lag :).
     
    .BӨƧƧ~ΛDΛM., Nov 15, 2014
    #5
  6. Shiver

    Shiver Commander of the Forum

    If compensation is to be offered this will be done for the whole server. I have no information if this will be carried out.

    ~Closed~
     
    Shiver, Nov 15, 2014
    #6
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