Suggestion new extensions

BP you really need to get your act together,

How can you sell these new extension items when you give players near none or as good as, information on their operation. Where do you get the impression that this is good customer service or even acceptable business practice. Get a clear information post to forum asap

Mac

 

We need clear definition on how these new extensions operate and how values will change when combined with other types. At present we are asked to pay for items without clear information on how they work. This cannot be right?

Just another example of ill tested or lack of information provided by BP to their customers. Well done devs

Mac

 

Hi Mac,

If I remember correctly, A-R-K-Y actually listed all the actual values (as they differ from the forum). For example, the forum states that the Storm Lanterns give you critical prevention, but they actually give Critical Damage.

The majority of this post was however removed by admins, filtering each section of the post where he corrects the incorrect information so that BigPoint do not look so bad. Due to this, Arky requested that the entire post be removed from the thread.

I must say, this is completely unprofessional. They know the information is wrong but they refuse to publish the correct information and make a conscious effort to censor it from the forums because it will make the original post wrong, tarnishing any remaining reputation they claim to still have. A company that would rather blatantly and knowingly lie to its customers than just say "Thank you, I'm sorry some information is incorrect, here are the revised figures" is a company that I no longer feel comfortable supplying with both my time and money, and it is for that reason that I have had to create a new account in order to reply to this thread.

Thanks,

~Des

 

Completely agree, it is embarrassing the way that this company is being managed!!!!!