Payment help

Discussion in 'Help' started by fangster, Nov 26, 2018.

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  1. fangster

    fangster Forum Apprentice

    So I had a ticket and they told me to ask for technical staff for help. What happens is, I bought the Corsair pack for the brilliant buccaneer bundle twice, instead of the pack it gave me 165k pearls twice. My id is
    1353/42400278. I have a receipt I sent in as proof but it was ignored. Happens on November 24th.
     
    fangster, Nov 26, 2018
    #1
  2. Swift

    Swift Community Team Team Seafight

    Ahoy,

    By technical staff they mean the Technical Support Team, we here on the forum are unable to help you with such as case as it may contain personal information that is not suitable for the forum.

    Please send them all information you have on the matter, including the Transaction ID.

    As the user has been redirected to normal Support, this thread shall now be closed.

    Happy Sailing!

    ~Closed~
     
    Swift, Nov 26, 2018
    #2
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