Premium not credited to account

Discussion in 'Help' started by Memnoche, Nov 16, 2014.

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  1. Memnoche

    Memnoche Forum Greenhorn

    I received this premium from a chest but it was not credited to my account. Please fix
    2014-11-15 22:06:16
    Premium purchased
    2014-11-15 22:06:16
    1 x Premium Benefits (1 month) credited to account. Reason: Beute aus Truhen
    2014-11-15 22:06:11
    You opened a locked chest.
    Global America 2

    634/41436470
     
    Memnoche, Nov 16, 2014
    #1
  2. Seren

    Seren Team Leader Team Seafight

    We were informed this matter was resolved, however we are now aware that it has returned. I apologize for any inconvenience and frustration this may have caused you. This has again been forwarded to the appropriate people, however, unfortunately it will be Monday before this is likely to be resolved.
     
    Seren, Nov 16, 2014
    #2
  3. Memnoche

    Memnoche Forum Greenhorn

    Thank You
     
    Memnoche, Nov 16, 2014
    #3
  4. Nimitz

    Nimitz User

    Pending further updates, I will close this thread. Thank you for your patience.
    ~Closed~
     
    Nimitz, Nov 16, 2014
    #4
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