Premium Problem

Discussion in 'Help' started by Southern~Knight, May 27, 2014.

Dear forum reader,

if you’d like to actively participate on the forum by joining discussions or starting your own threads or topics, please log into the game first. If you do not have a game account, you will need to register for one. We look forward to your next visit! CLICK HERE
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  1. Southern~Knight

    Southern~Knight Forum Apprentice

    My premium has expired prematurely. Can you please look into this?

    User ID: 40/13105488
    US1
     
    Southern~Knight, May 27, 2014
    #1
  2. Nimitz

    Nimitz User

    Ahoy mate,

    Is there anything in your logbook about the premium being removed?
     
    Nimitz, May 27, 2014
    #2
  3. Southern~Knight

    Southern~Knight Forum Apprentice

    There probably is, but it had happened several days ago, and after I had noticed it, I checked the forums to see if it was happening to anyone else and I saw others having the same problem. So I just waited a few days to see if the "glitch" was going to be fixed, and it wasn't. I still kept on playing the game, so the log is burried under many of days of hours of play and I can not find it.
     
    Southern~Knight, May 28, 2014
    #3
  4. Shiver

    Shiver Commander of the Forum

    We have had a few reports of this, this is being looked into.

    Sorry for the inconvenience that this may have caused.
     
    Shiver, May 28, 2014
    #4
  5. Southern~Knight

    Southern~Knight Forum Apprentice

    Thank you Shiver!
     
    Southern~Knight, May 29, 2014
    #5
  6. Seren

    Seren Team Leader Team Seafight

    As there is nothing further to add at this time, this post will be closed and further feedback will be found via an official announcement when this matter is resolved.

    ~Closed~
     
    Seren, May 29, 2014
    #6
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