Ravensbeard Captain Quest - no payout

Discussion in 'Help' started by rogerderascal, Jun 15, 2021.

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  1. rogerderascal

    rogerderascal Forum Apprentice

    Set my ship off completed quest - shows in logbook but not in data boxes on game page?
    2021-06-15 17:59:00
    You received 2500 x Crowns.
    2021-06-15 17:59:00
    You received 35000 x Gold.
    2021-06-15 17:59:00
    Your captain´s vessel has been unloaded. You claimed your prize for the quest "Quests578_Headline".
    2021-06-15 17:59:00
    You received 300000 EXP (experience points).
    2021-06-15 17:43:10
    Your captain was victorious and successfully finished Quests578_Headline for you!
    rogerderascal
    39/32529353
     
    Last edited: Jun 17, 2021
    rogerderascal, Jun 15, 2021
    #1
  2. Gluteous*Maximus

    Gluteous*Maximus Someday Author

    A definite problem with this - had the same problem. I did Captain Ravensbeard but on the quick route - paid ammo etc for the 4 minute Captain Fastrack/'SPEED-UP' Prog.
    2021-06-15 18:11:28
    You received 390000 EXP (experience points).
    2021-06-15 18:11:28
    Your captain´s vessel has been unloaded. You claimed your prize for the quest "Quests578_Headline".
    2021-06-15 18:11:28
    You received 2750 x Crowns.
    2021-06-15 18:11:28
    You received 38500 x Gold.
    2021-06-15 18:11:26
    Your captain was victorious and successfully finished Quests578_Headline for you!
    In my logbook but not updating into game page data.
     
    Gluteous*Maximus, Jun 15, 2021
    #2
  3. Swift

    Swift Community Team Team Seafight

    Ahoy,

    We shall require User IDs and Servers to be able to look into this issue.

    Swift
     
    Swift, Jun 16, 2021
    #3
  4. rogerderascal

    rogerderascal Forum Apprentice

     
    rogerderascal, Jun 17, 2021
    #4
  5. Gluteous*Maximus

    Gluteous*Maximus Someday Author

    39/41877249
     
    Gluteous*Maximus, Jun 17, 2021
    #5
  6. rogerderascal

    rogerderascal Forum Apprentice

    ANY NEWS ON THIS - tried it again - same result!
    2021-06-18 13:25:32
    You received 2500 x Crowns.
    2021-06-18 13:25:32
    You received 300000 EXP (experience points).
    2021-06-18 13:25:32
    Your captain´s vessel has been unloaded. You claimed your prize for the quest "Quest578_Headline".
    2021-06-18 13:25:32
    You received 35000 x Gold.
    2021-06-18 13:23:59
    Your captain was victorious and successfully finished Quest578_Headline for you!
    It was a headline alright - made it once again into the logbook but did not go into rest of Data boxes! At start 5527 crowns, no additional crowns added should now be 5527 + 2500 = 8027. PLUS 2750 reported above 10777! At least when I went to school!?
    rogerderascal
    39/32529353 - again!
     
    rogerderascal, Jun 18, 2021
    #6
    Carnage~Queen likes this.
  7. Gluteous*Maximus

    Gluteous*Maximus Someday Author

    SWIFT - m8y you forgotten this query?
     
    Gluteous*Maximus, Jun 19, 2021
    #7
  8. Rymar

    Rymar Board Administrator Team Seafight

    Hello,

    both issues are being investigated.

    This may take some time, therefore all I can ask you for is to be patient.

    Rymar
     
    Rymar, Jun 19, 2021
    #8
  9. Swift

    Swift Community Team Team Seafight

    Ahoy,

    Apologies for the delay, I have looked quite far back in your logbooks.
    In order to check your values, I have added up all the crowns you have earnt since the start of the event when the script was ran.

    You had 494 Crowns on your account at 2021-06-11 09:35:01 after the script ran to exchange Turtle Tomes. Since then, you have earned:

    2021-06-14 10:32:23 You received 17 x Crowns.
    2021-06-15 17:59:00 You received 2500 x Crowns.
    2021-06-18 11:08:50 You received 16 x Crowns.
    2021-06-18 13:25:32 You received 2500 x Crowns.
    2021-06-19 15:37:45 You received 17 x Crowns.    ​

    You currently have 5,544 Crowns on your account. If you calculate the difference between your start amount and what you currently have, you will see this matches exactly with what you have been rewarded.

    Therefore, you did indeed receive the rewards and they were credited to your account.
    In order to check your values, I have added up all the crowns you have earnt since the start of the event when the script was ran.

    You had 2,654 Crowns on your account at 2021-06-11 09:35:01 after the script ran to exchange Turtle Tomes. Since then, you have earned:

    2021-06-12 11:29:15 You received 13 x Crowns.
    2021-06-12 11:29:25 You received 11 x Crowns.
    2021-06-12 11:29:25 You received 11 x Crowns.
    2021-06-15 18:11:28 You received 2750 x Crowns.
    2021-06-16 11:10:52 You received 11 x Crowns.
    2021-06-16 11:11:07 You received 11 x Crowns.
    2021-06-16 11:11:07 You received 13 x Crowns.
    2021-06-19 11:21:17 You received 9 x Crowns.
    2021-06-19 11:21:29 You received 9 x Crowns.
    2021-06-19 11:21:29 You received 12 x Crowns.     ​

    You currently have 5,504 Crowns on your account. If you calculate the difference between your start amount and what you currently have, you will see this matches exactly with what you have been rewarded.

    Therefore, you did indeed receive the rewards and they were credited to your account.

    -------------------------------------------------------

    Both of you received the rewards immediately when pressing the Collect Reward button.

    As this has been answered and there is no issue here, I shall now close the thread.

    Happy Sailing!

    ~Closed~
     
    Swift, Jun 20, 2021
    #9
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