Rebate Refund

Reference the quoted thread below that was closed pending it being passed onto the managers. Please remind them again that still there was no MHH again today where the 25% rebate discount could be offered as advertised, on EVERY item.

This may be a Pirate game. However, if you believe we will idly stand by and be robbed in real life, then you will be very sadly mistaken!

*Please forward this to your legal department for due consideration of refunds or the correct time extension period applied to the rebates. These rebates have been purchased in good faith by customers who simply have not received any benefit as advertised by Bigpoint.

This action contravenes, 'the sale of goods and services act 1979 (as amended). It has clearly breached applicable contracts by significantly placing customer(s) at a disadvantage.

 

Ahoy mate,

The Rebate Package does not state that every item will be on sale at 25% off. The exact quote from the payment section is below.

However, your thoughts and concerns will definitely be forwarded.

 

Rebate Advantage Pack
The Bonus Pack for bargain hunters: 25% off every item at the Market Cove! Also available in XL: Pay once and take advantage of 8 weeks of rebates.

Oh yes It does, Nimitz. The above is copy and pasted from Seafight PLUS where the package is advertised and offered on sale. *Note the word EVERY.

 

Thank you for this information. We were both looking in different places. It has been forwarded. However, there is nothing more we are able to do for you at this time.

 

Thank you, Nimitz.

The thread will suffice as further evidence of my request, should it unfortunately be required by my credit card issuer.

You may close.

 

Please be advised that we are only able to pass on your feedback. This post upon the forum will not be sufficient evidence for your Credit Card issuer.

"*Please forward this to your legal department for due consideration of refunds or the correct time extension period applied to the rebates. These rebates have been purchased in good faith by customers who simply have not received any benefit as advertised by Bigpoint.

This action contravenes, 'the sale of goods and services act 1979 (as amended). It has clearly breached applicable contracts by significantly placing customer(s) at a disadvantage. "

You will on this occasion need to contact the support team directly with this matter, it is not something that the forum team can act upon.

~Closed~