Rise?

Discussion in 'Help' started by KeeLHuLL™, Jan 10, 2015.

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  1. KeeLHuLL™

    KeeLHuLL™ Forum Pro

    Ahoy

    On a ticket request form, support aim to get back to you within a 48 hour period. This is the time you might have to wait patiently for them to respond to you :)

    Does this help? :)


    Well now I think they are on strike because still waiting response from Jan . 4th, 2015 um 144 hours and still not-ta. So what support you talking about the auto reply with ticket number then nothing after support? Just asking here.
     
    KeeLHuLL™, Jan 10, 2015
    #1
    Capt.D and TreePirate like this.
  2. TreePirate

    TreePirate Forum Apprentice

    I've been waiting a full month for anything back. I've pretty much stopped even checking for emails at this point.
     
    TreePirate, Jan 10, 2015
    #2
  3. *rise*

    *rise* Forum Overlooker

    Ahoy

    That is a little strange, I will forward this.

    Pending updates..

    ~Closed~
     
    *rise*, Jan 10, 2015
    #3
  4. *rise*

    *rise* Forum Overlooker

    ~Update~

    If you have contacted support, and feel your query has not been answered, please reply to the original ticket, this ensures that it is not missed.

    I can assure you though, that we're informed that every ticket is answered as quickly as possible.

    ~Closed~
     
    *rise*, Jan 10, 2015
    #4
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