Same Clan

why is a few maps you go in they a few sleeping ships picking up shineys hitting ship wrecks and so on when you fire at them they never fire back i habe sank one off the ships using stones also the ships from that clan all have a lot off hp and vp some of the ships hit that hard they can sink you out in 1 shot my hp and vp together is 980k so that is some hitting power and its not just me they are alot on about the ships they on day night 24 hours 7 days a week they have been reports send in vids been send in and they still on the water its unfair to all players when they spend money on the game

 

Ahoy,

We take cheating within this game very seriously. We are constantly innovating our scripts to catch as many as possible, but like viruses constantly change to avoid virus scanners,the script writers tweak theirs to avoid our detection tools.

Unfortunately, the unethical people who develop these scripts are very adept at staying on top of new implementations and finding other ways to exploit the way the game is delivered to our users. This is a never-ending battle.

We do value and respect our honest players, regardless of yours or other's perceptions. Without players like you, this game would not be nearly as enjoyable as it is.

In these situations, if you feel someone or something needs looked into, please send us any information you may have. With your help hopefully we will be able to speed up the process, therefore resolving the issue quicker.

It's understandable that this could cause you some frustration. We do check out every complaint, we test and retest, however you can't just accuse someone of cheating without proof. I know you are frustrated and angry; we don't like seeing players upset and discouraged, we are working hard to resolve such issues from recurring, but we also need to respect the player and the laws before jumping to the conclusion they are cheating.

Yes, many reports are received and all are investigated. What appears to be 'hard evidence' to a player, is only a starting point for legal action against another player. For instance, someone gets upset and 'falsely' accuses you of cheating, would you want an immediate ban placed on your account? Of course not. You would want it properly investigated. Screen shot, videos and personal testimony are great and aid in the fight, but since screen shots and video can be manipulated, independent verification by an internal investigative team is required for action. That takes time but is occurring.

As there is nothing further that we can help you with on the forum in regards to this, this thread shall now be closed.

~Closed~