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Discussion in 'Help' started by timarpaul1, Jan 6, 2021.

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  1. timarpaul1

    timarpaul1 Forum Pro

    shop
    Hi i realy think i select gold every time i buy from shop
    some how 99999 perl Flintblok and bording axe was buyed whit perls
    pls chenge them back i dont need them and im sure i didnt intend to buy
    pls check its a mistake and im sorry
    ty
    i coudnt send to support the code was not active or i coudnt see him
    nick name: timarpaul1
    if u need id nr ill send somehow i dont think its alowed to send him on this

    ty
     
  2. Swift

    Swift Community Team Team Seafight

    Ahoy,

    We will require the logbook entry and your Server/UserID to exchange these back for you.

    Please note, sending your User ID is and allowed.

    Swift
     
  3. timarpaul1

    timarpaul1 Forum Pro

    ty
    i will send u somehow i dont have chat i dont know why i refres clear c but nothing
     
  4. Swift

    Swift Community Team Team Seafight

    Ahoy,

    Your User ID can be seen on your backpage in the top right or on the Seachart underneath your ship.

    We are aware of the chat issue, this has been forwarded to be resolved.

    Swift
     
  5. timarpaul1

    timarpaul1 Forum Pro

    will be nice if ill see mod`s on to send them my ip :)
     
  6. Swift

    Swift Community Team Team Seafight

    Ahoy,

    You can provide your Server and User ID here in this thread.

    Alternatively, as Support is now working you can contact them for this issue.

    Swift
     
  7. timarpaul1

    timarpaul1 Forum Pro

    timarpaul1
    39/2085168
    User ID:
     
  8. Swift

    Swift Community Team Team Seafight

    Ahoy,

    I have now reversed this purchase for you, this can be seen in your logbook:

    2021-01-08 20:11:57 -99999 x Boarding Axe credited to account. Reason: Support
    2021-01-08 20:12:26 14299856 x Pearls credited to account. Reason: Support

    2021-01-08 20:12:40 -99999 x Flintlock credited to account. Reason: Support
    2021-01-08 20:12:57 4799952 x Pearls credited to account. Reason: Support

    Swift
     
  9. timarpaul1

    timarpaul1 Forum Pro

    ty ty ty
     
  10. Swift

    Swift Community Team Team Seafight

    Ahoy,

    As this issue has now been resolved, I shall close this thread.

    Happy sailing!

    ~Closed~
     
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