Still stuck on level 1

Discussion in 'Help' started by Ru13en12, Mar 21, 2014.

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  1. Ru13en12

    Ru13en12 Forum Apprentice

    Hi,
    Sorry to post again here, but i think that i'm waiting too much time to get my problem solved.
    Like i said before on: http://pt.bigpoint.com/seafight/board/threads/mission-level-failed.15374/

    I'm still waiting to get level up or to reset my pirate mission quest.
    The support only say that cannot do anything until the programmers solve all the issues with the pirate and event quests.

    I'm stuck on level 1 on my Global 3: 281/41352783

    And also i'm stuck on level 3 on Global 2 166/41935733.
    Both problems appeared on the same time, because like i had the first problem on level 1, i tried the global 2...

    PLEASE somebody help-me... That is very frustrating because i'm loosing the events along these past 30 days (yes 30 days since that problem appeared).

    Thanks for your attention .
     
    Ru13en12, Mar 21, 2014
    #1
  2. Seren

    Seren Team Leader Team Seafight

    I'm stuck on level 1 on my Global 3: 281/41352783

    For this account you will need to contact the support team of the language you are playing under.

    And also i'm stuck on level 3 on Global 2 166/41935733.

    This account at this time has been moved to a level 3 pirate and you should be able to take quests and tests again on this one.
     
    Seren, Mar 22, 2014
    #2
  3. Ru13en12

    Ru13en12 Forum Apprentice

    Thank you very much Seren for your help and attention.
    The global 2 account it's OK. :)

    Could you give me the reason why you do not reset the mission level 1 on my global 3 account?
    I'm asking you that, because the portuguese support don't do anything... Along these 30 days i've sent to them 7 emails and the response was always the same:
    ("The problem it's general, sorry but we cannot do anything. Please wait for the next patchday because the programmers working on the issue.").

    Anyway, i will try again to see if they do something with the global 3 account.
    (Now i can see the light on the end of the tunnel) .

    Thanks again.
     
    Ru13en12, Mar 22, 2014
    #3
  4. Seren

    Seren Team Leader Team Seafight

    The reason is if you are playing under another languages flag, we can not take action on that account. It is like stepping on other teams toes.

    I am sorry but that is the rules we have to follow.
     
    Seren, Mar 22, 2014
    #4
  5. Ru13en12

    Ru13en12 Forum Apprentice

    That's OK!
    I don't knew these rules. Next time i will only play with english flag. :p

    Thank you again.
    You can close.

    (i will try to put the portuguese team on the move) :p
     
    Ru13en12, Mar 22, 2014
    #5
  6. Nimitz

    Nimitz User

    Glad we could help you mate :)

    ~Closed~
     
    Nimitz, Mar 22, 2014
    #6
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