Support Doe!

Discussion in 'Help' started by SCЯΘΘG£, Jun 5, 2014.

Dear forum reader,

if you’d like to actively participate on the forum by joining discussions or starting your own threads or topics, please log into the game first. If you do not have a game account, you will need to register for one. We look forward to your next visit! CLICK HERE
Thread Status:
Not open for further replies.
  1. SCЯΘΘG£

    SCЯΘΘG£ Junior Expert

    Is support still busy or what?!?!?! They're ignoring me lol.
     
    SCЯΘΘG£, Jun 5, 2014
    #1
  2. Nimitz

    Nimitz User

    Ahoy mate,

    Support is indeed busy and running slower than normal. They hope to be back to normal speed soon. You are not being ignored, I can promise you that. They are just a bit slow and some responses take more time to investigate. I apologize for the delays.
     
    Nimitz, Jun 5, 2014
    #2
  3. ƧΣXY^BΣΛƧƬ

    ƧΣXY^BΣΛƧƬ Regular

    Damn almost 30 hours to investigate lol.
     
    ƧΣXY^BΣΛƧƬ, Jun 5, 2014
    #3
  4. ~turnip~

    ~turnip~ Forum Duke

    Hey nimits I know they are slow at the moment with all the transmogrification stuff and all the issues on lag, unworking ammo, unworking scroll rewards, payment issues, chat bans, system not working (oops went listing a little there) but it still does not explain why they can't answer an e-mail in 3 working days (the average waiting time) All people want is that e-mail to confirm the complaints been read and looked into but nope, [edit] instead of focusing on new updates hows about support start getting off [Edit], after all clients come first not the updates and clients aint payed ya millions to do nothing ;)
     
    Last edited by moderator: Jun 5, 2014
    ~turnip~, Jun 5, 2014
    #4
  5. Nimitz

    Nimitz User

    Replies will be coming, you need to be patient. I realize it is longer than normal, however, sometimes it does have to be this way for a little bit. I also realize it can be frustrating. However, all inquiries sent in are looked at read, and investigated.

    ~turnip~ Please change your signature to fit the guidelines I laid down your other thread. You have also received a warning for insults.

    As nothing more can be done, I will close this thread.

    ~Closed~
     
    Nimitz, Jun 5, 2014
    #5
Thread Status:
Not open for further replies.