Support

Discussion in 'Help' started by [AM§]*Wølƒ*, Jun 11, 2014.

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  1. [AM§]*Wølƒ*

    [AM§]*Wølƒ* Forum Overlooker

    I think the players of Seafight have a right to know why its taking support so unreasonably long to get back to them. Just telling peeps that Support is very busy doesn't solve the problem. If you could at least explain what it is that they are working on that is such more important than customer satisfaction, please enlighten us.

    ~Just a player looking for answers
     
    [AM§]*Wølƒ*, Jun 11, 2014
    #1
    stactic likes this.
  2. COUP

    COUP Advanced

    very well said i been waiting 5 weeks on things they just say sorry its taking so long just show me the money
     
    COUP, Jun 11, 2014
    #2
    [AM§]*Wølƒ* likes this.
  3. ƧΣXY^BΣΛƧƬ

    ƧΣXY^BΣΛƧƬ Regular

    Well well, the cookies and beer compensation thread comes into mind, a week with no reply!
     
    ƧΣXY^BΣΛƧƬ, Jun 11, 2014
    #3
    [AM§]*Wølƒ* likes this.
  4. stactic

    stactic Forum Duke

    One of my tickets i sent in back on may 20th, yet to recieve a reply:p
    Although my last ticket i recieved a reply 4 days later.
     
    stactic, Jun 11, 2014
    #4
    [AM§]*Wølƒ* likes this.
  5. ƧΣXY^BΣΛƧƬ

    ƧΣXY^BΣΛƧƬ Regular

    I think my ticket hit a week with no more replies lol, time for month waiting times :D.
     
    ƧΣXY^BΣΛƧƬ, Jun 11, 2014
    #5
    [AM§]*Wølƒ* likes this.
  6. dirks777

    dirks777 Active Author

    as u asked ... please dont moan like a brw/zk ... it will be sorted
     
    dirks777, Jun 11, 2014
    #6
    [AM§]*Wølƒ* likes this.
  7. Doc-Master

    Doc-Master Forum Great Master

    I understand the frustration and will submit your concerns.
    As noted, Support is quite inundated when something on the game occurs. While trying to address things individually, often it is important to collect all similar issues and work on them together.

    I am certain that if your ticket was submitted, it will be reviewed and acted upon.

    Thank you

    ~Closed~
     
    Doc-Master, Jun 13, 2014
    #7
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