System credited gold

Discussion in 'Help' started by annybonnie, Aug 10, 2017.

Dear forum reader,

if you’d like to actively participate on the forum by joining discussions or starting your own threads or topics, please log into the game first. If you do not have a game account, you will need to register for one. We look forward to your next visit! CLICK HERE
Thread Status:
Not open for further replies.
  1. annybonnie

    annybonnie Forum Apprentice

    Logbook entry shows
    2017-08-09 17:01:02
    System-credited gold.
    14'950'000 Gold

    Never received. This happens all the time.
     
    annybonnie, Aug 10, 2017
    #1
  2. Deloops

    Deloops User

    Hey annybonnie,

    can you please state your ID and the server you play on?
     
    Deloops, Aug 10, 2017
    #2
  3. annybonnie

    annybonnie Forum Apprentice

    I keep seeing system credited gold in my logbook but I never get the gold.
    This has been happening for some time.
    Log book shows ex.
    2017-08-09 17:01:02 System-credited gold. 14'950'000 Gold
     
    annybonnie, Aug 11, 2017
    #3
  4. Deloops

    Deloops User

    Hey there,

    can you please tell us the ID of your ship, and the server you play on.
    Have you tried contacting support?
     
    Deloops, Aug 11, 2017
    #4
  5. annybonnie

    annybonnie Forum Apprentice

    annybonnie
    40/42014682
    User ID:
    2015-02-17
    Premium:
    0

    I think Im on US server Let me get back to you on that
     
    annybonnie, Aug 11, 2017
    #5
  6. annybonnie

    annybonnie Forum Apprentice

    It shows US flag and "English" on the login screen
     
    annybonnie, Aug 11, 2017
    #6
  7. Deloops

    Deloops User

    Your query has been forwarded.
     
    Deloops, Aug 11, 2017
    #7
  8. annybonnie

    annybonnie Forum Apprentice

    Also I have tried several times to use the Support messaging, but it doesnt work...errors out. And says to retry.
     
    annybonnie, Aug 11, 2017
    #8
  9. Deloops

    Deloops User

    When contacting support, please ignore any error messages you may get, your request has been sent, and will be received.
     
    Deloops, Aug 11, 2017
    #9
  10. annybonnie

    annybonnie Forum Apprentice

    OK thanks, I appreciate your attention. They are looking in to it. And I have received email from them. Best Regards.
     
    annybonnie, Aug 11, 2017
    #10
  11. Deloops

    Deloops User

    I hope your issue gets resolved.

    //D

    ~Closed~
     
    Deloops, Aug 11, 2017
    #11
Thread Status:
Not open for further replies.