test not working

Discussion in 'Help' started by *Virus*2014, Mar 3, 2014.

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  1. *Virus*2014

    *Virus*2014 Forum Apprentice

    i did my test during the test problems during the ams update but i didnt get my test lvl and now the quest tabs showing me nothing only entry in my log book is this
    2014_02_22_18:42:11__ messages_logbook_questFailed _
    thats when i statred after that finished the test but got no entry
    User ID:39/41845424
     
    *Virus*2014, Mar 3, 2014
    #1
  2. *Virus*2014

    *Virus*2014 Forum Apprentice

    anyone?
     
    *Virus*2014, Mar 3, 2014
    #2
  3. Nimitz

    Nimitz User

    Ahoy mate,

    we are looking into it. Thank you for your patience.
     
    Nimitz, Mar 3, 2014
    #3
  4. Shiver

    Shiver Commander of the Forum

    If it states in your logbook that the quest/test was failed then you have not completed it. Are you saying there is now no option to retake your test?
     
    Shiver, Mar 3, 2014
    #4
  5. *Virus*2014

    *Virus*2014 Forum Apprentice

    yes the whole tab is empty no quests or test options
     
    *Virus*2014, Mar 3, 2014
    #5
  6. Shiver

    Shiver Commander of the Forum

    Thanks for the reply. I shall get this looked into. May I suggest however you do the usual, clear cookies and cache and try again while waiting on an update.
     
    Shiver, Mar 3, 2014
    #6
  7. *Virus*2014

    *Virus*2014 Forum Apprentice

    i did complete the test for 5-6 but i have no entry in logbook i didnt pay for it i did it the normal way
     
    *Virus*2014, Mar 3, 2014
    #7
  8. Shiver

    Shiver Commander of the Forum

    This has now been resolved for you.
     
    Shiver, Mar 4, 2014
    #8
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