Unresponsive Controls

Discussion in 'Help' started by FlynteLocke, Feb 1, 2015.

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  1. FlynteLocke

    FlynteLocke Advanced

    For the last 2 weeks I've experienced periods where the game becomes unresponsive to controls. Click on a space with the mouse and the ship won't move, but the pet will and hang around for a bit then fly back. When I've clicked on glitter it will go pick up the glitter but I don't see it happen on the screen and sometimes I see it recorded in the logbook even though the ship has not moved. Also logging out doesn't occur. I've been able to clear the problem temporarily with F5 but it comes back quickly. This situation has also plagued me during scrolls. This morning I was fortunately very close to finishing (and scary because I thought I might lose the time and ammo I spent clearing the level), but I was able to select targets and checked logbook to see the level was cleared on the level 24 cancer map.

    I was able to quickly F5 and leave the map before being sunk after that, but I have lost levels that were nearly complete recently. I only recently learned that, getting sunk during a level doesn't lose you the map, something I had believed and greatly increased my stress over this situation.

    Also, during certain times of the day, I have a hard time logging in to the game and then even once I reach backpage getting on the sea is near impossible and when I do the controls are as I have stated resulting in diminished game play.

    This has only been a recent development and I have checked many things on my end, but I haven't heard a lot of complaints about the situation. Is this a problem for many people or should I continue to research on my end. I have cleared cache many times and defragged, but this has no effect on game. Symptoms seem to be tied to peak times for game play, basically the middle of my day.

    Any thoughts or info would be appreciated.

    Thanks.
     
  2. Seren

    Seren Team Leader Team Seafight

    You may want to try to improve the performance of your pc,one way of doing this is by clicking start on your desktop then->click help and support->then type in "ways to improve my computers performance", from there you will see many options that will help you. There is a recent flash and java update this could be your issue in some cases you may want to completely remove flash and reinstall the new update from the link below, and In giving instructions as well to clear your browser cache It's important to do this at least 3 times a week if you tend to have issues.

    http://www.adobe.com/products/flashplayer/

    http://www.java.com/en/
     
  3. FlynteLocke

    FlynteLocke Advanced

    I'll give this a try prolly tomorrow. Getting into full Superbowl mode right about now. If you can please leave this open for now, Seren, I'd appreciate it. And if anyone else has thoughts, I'm happy to entertain any idea that falls short of blood sacrifice, lol. Go Hawks!!
     
  4. Seren

    Seren Team Leader Team Seafight

    I will indeed leave this post open, please let us know whether any of the above helps to resolve your issue.
     
  5. FlynteLocke

    FlynteLocke Advanced

    So far so good after reinstall of flash player. The real test will come a bit later on but, go ahead and close for now and thanks for all your help.

    :D
     
  6. Seren

    Seren Team Leader Team Seafight

    As per players request.

    ~Closed~
     
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