Voucher Codes.

Discussion in 'Official Announcements' started by Seren, Mar 8, 2018.

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  1. Seren

    Seren Team Leader Team Seafight

    Voucher Codes
    Ahoy Pirates,

    There were some voucher codes sent out by the system today to players who had verified their email addresses and had subscribed to the newsletter.

    If you did not receive a voucher code then you did not fall into this category.

    There were three vouchers, these did not depend on any level of pirate or even on payment stats. These were issued due to activity in the game.

    1 group received a voucher if they were longer than 6 month inactive
    1 group received a voucher if they were inactive less than 6 months
    1 group received a voucher if they were active

    All vouchers had different codes, once a code has been used it can not be used on another account.

    If a pirate received more than one code they could if they wished use them all on one account, however the maximum amount of codes they could use is three.

    If you have now decided to subscribe to the newsletter since these vouchers were issued, you will not receive one this time.

    Even if you receive an email for every purchase you make, this does not mean you have verified your email address.

    If you have verified your email address, and you have indeed previously subscribed to our newsletters, you could check with your isp. A lot of providers will block mails based on criteria and one of those criteria happens to be a "no reply" address. Ask them if they are blocking our no reply email and ask them to release the mails to you.

    Unfortunately it seems some of our no reply emails are being blocked by email provider automatically. They view all of these emails as "mass spam" due to the high number of users requesting such mails to their accounts.

    We have no way around this I am afraid, we cannot help in this situation.

    There will be No issuing of codes, via the forum, or Support, this is not an option available. The system sent these and we are unable to make any changes or issue any rewards that may have been received.

    Your Seafight Team









     
    talons likes this.