Can't get on the sea chart

Discussion in 'Help' started by CaribbeanQueen, Jun 11, 2022.

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  1. CaribbeanQueen

    CaribbeanQueen Forum Apprentice

    I used a key of effort to open a chest and i did not received my items, and I have been trying to log on to the sea chart but cannot get.


    User ID:14/13658927
     
  2. Rymar

    Rymar Board Administrator Team Seafight

    Hello,

    Do you have any error messages displaying while trying to log onto the sea chart?

    Please, if possible, provide us with a screenshot of your issue.

    Regarding your Key of Effort issue you'll have to contact Support.

    Rymar
     
  3. CaribbeanQueen

    CaribbeanQueen Forum Apprentice

    there is no issue to screenshot. When i click play nothing is happening.
     
  4. Rymar

    Rymar Board Administrator Team Seafight

    Please follow this short instruction:

    1. Uninstall your game client
    2. Make sure to delete the install file
    3. Download new client from the following link ->
    https://seafight-14-client.bpsecure.com/launcher/SeafightInstaller2.1.1.exe
    4. Open newly installed client and let it update (let it run without trying to login)
    5. When "Updating..." disappear please close your client and re-open it again
    6. Try to login

    Let us know if that have resolved your issue.

    Rymar
     
  5. CaribbeanQueen

    CaribbeanQueen Forum Apprentice

    thank you, it is working now.
     
  6. Rymar

    Rymar Board Administrator Team Seafight

    I am glad to hear your issue has been resolved.

    Like previously stated you will have to contact Support with your Key of Effort issue.

    As you have been redirected to Support this thread shall now be closed.

    Rymar

    ~Closed~
     
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