event keys

Discussion in 'Help' started by bodean, Jan 9, 2020.

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  1. bodean

    bodean Forum Pro

    I used the voucher code for ragnorok event, but did not recieve my event keys. my log book shows them, but i don't have them on water page under inventory.
    2020-01-08 09:54:53
    15 x Event key credited to account. Reason: Payment Pack
    can you look into this for me please-thank you in advance.
    bodean^34_
    1353/42399305
    ga3
     
    bodean, Jan 9, 2020
    #1
  2. TEX~BULL

    TEX~BULL User

    Were you on the seachart when you redeemed the voucher? If you so you would need to f5 for them to show.

    Tex
     
    TEX~BULL, Jan 9, 2020
    #2
  3. bodean

    bodean Forum Pro

    no i just got on seachart a little while ago, and now i need some for quest but don't have any
     
    bodean, Jan 9, 2020
    #3
  4. TEX~BULL

    TEX~BULL User

    Please provide us with your Player ID# and server and it will be looked into.

    Tex
     
    TEX~BULL, Jan 9, 2020
    #4
  5. bodean

    bodean Forum Pro

    i already did that TEX, at the beginning of my post. i'm gonna have to buy keys to do this quest. here's my info again-
    bodean^34_
    1353/42399305
    User ID:
    GA3.
    thank you for looking into this for me.
     
    bodean, Jan 9, 2020
    #5
  6. TEX~BULL

    TEX~BULL User

    We have looked into this and as a one time courtesy have booked 15 event keys to your account.

    Tex
     
    TEX~BULL, Jan 9, 2020
    #6
  7. bodean

    bodean Forum Pro

    thank you TEX. i don't know why i didn't receive them because i received the ammo. you can close now and once again thank you.
     
    bodean, Jan 9, 2020
    #7
  8. TEX~BULL

    TEX~BULL User

    Per OP's request:

    ~Closed~
     
    TEX~BULL, Jan 9, 2020
    #8
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