Newsletter

Discussion in 'General FAQ's' started by Seren, Feb 21, 2020.

Dear forum reader,

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  1. Seren

    Seren Team Leader Team Seafight

    Newsletter
    Every user registered to Seafight may subscribe to the Seafight newsletter, or cancel their subscription at any time, this will be shown further down this thread.

    Under all circumstances, the Email that you used when at registration, will need to be confirmed. You can do this by going into the email that you set your account up in.

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    You will also need to accept to receive the Game Information as well as accepting the games Terms and Conditions and Data Privacy Policy. This can be found when at Registration.


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    When you have Confirmed your Email Address you will then get a Confirmation, this will clarify that everything if right and you're good to go.

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    How to Subscribe to our Newsletter

    1. Scroll over the "Ship Overview" icon.

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    2. Press the "Edit Account Data" button located to the bottom right of the Ship Overview section.
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    3. A new window will then appear in your browser, it will now look like this below:

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    4. To receive the newsletter, click the newsletter tab on the left-hand side and simply make sure the setting is set to yes and save.

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    How to Unsubscribe from our Newsletter

    To unsubscribe from the newsletter, follow the steps above and this time change the setting to "No" and press the save button. It will then look like this:

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    Not Receiving our Emails?
    If you have verified your email address, and you have indeed previously subscribed to our newsletters, you could check with your email provider. A lot of providers will block mails based on criteria and one of those criteria happens to be a "no reply" address. Ask them if they are blocking our no reply email and ask them to release the mails to you.

    Unfortunately it seems some of our no reply emails are being blocked by email provider automatically. They view all of these emails as "mass spam" due to the high number of users requesting such mails to their accounts.
    Particular emails with a so-called role based or reserved email addresses cannot receive email as they are blocked by the system that we use to send our newsletters. This is emails which entails the prefixes such as: admin@; privacy@; postmaster@, You can find the full list Here.

    Please be sure to check that your mailbox is not full, if it is full to the exceeded amount you will not receive no email at all. If you have reported our emails as junk/spam in the past then our emails may be in your junk/spam folder.

    You could also not receive the emails if your Email Address is no longer active and if you have forgotten to Confirm you Email Address.

    Some local mail providers would try to protect their customers from possible Spam, by not allowing any kind of advertising via email. If you fulfilled all above conditions and you still do not get our newsletters, please get in touch with our customer service, We will be happy to try our best to help you.
     

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